iQor, a provider of managed customer service and business process outsourcing technology solutions, opens its first office in Colombia, located in the Metropolitan Area of the Aburrá Valley.

They expect to hire more than 500 employees this year to respond to the growing demand for omnichannel customer service that optimizes the automation of the customer experience and the human experience.

This multinational technology company was born in the United States and today has 40,000 employees spread over 10 countries from where they provide services to companies and governments around the world, and now they will be located in the Viva shopping center with an office of 2,300 mt2 and the presence of more than 500 employees they expect to hire this year.

“We are delighted to celebrate the opening of our new branch in Colombia to respond to the growing demand for omnichannel customer service that optimizes customer experience automation and human experience. We look forward to investing in the local community with great career opportunities and charitable initiatives that build positive connections,” said Gary Praznik, CEO of iQor.

Medellin was chosen for its cutting-edge technology innovation, as well as its highly skilled and digitally savvy bilingual talent.

In addition to the employment opportunities, they were committed to the development of children and adolescents in the territory through the Antioquia Children’s Foundation, to whom they made a first contribution of 10 million pesos.

For Juan Camilo Mergesh, executive director of ACI Medellín, “today our region celebrates the arrival of a company that in addition to offering valuable employment, is linked to the development of children and adolescents in the territory. We put all the institutional framework of our city at iQor’s service so that they can fulfill their expansion plans and add to the consolidation of Medellin as a Software Valley”.

Those interested in applying for the job offers can apply at apply.iqor.com or visit iQor Colombia’s Facebook page

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