Since October 2021, this Jamaican company installed an innovation laboratory in Medellin to offer data science services in its different stages (descriptive, diagnostic, predictive and prescriptive), reporting of financial indicators and operational performance with its due analytics, innovation through software development or process robotics.

For Leonardo Borges, Country Manager of the company, “Medellin is positioned as the innovation hub in the region and has the best human talent that combines excellent human skills, along with high demand technical skills such as data science. In addition, we found a good supply of people who are fluent in English, which allows for an ideal interaction with our headquarters in Jamaica and with our clients in the United States”.

The company operates in the United States, Jamaica, Honduras, Belize, Guyana, St. Lucia, and Colombia. In Medellín, the company currently employs around 30 people with profiles in engineering, learning and talent development, digital marketing and user experience.

For Juan Camilo Mergesh, executive director of ACI Medellin, “the arrival of a company like itel to our city, shows the added value we have to offer with a geographical location, time zone and qualified human talent and that are key reasons for companies around the world, especially in the technology sector, continue to prefer us”.

The geographic location, especially the proximity to the United States and other important economies such as Chile, Mexico, Argentina and Brazil, the supply of qualified and bilingual human talent and the institutional support from ACI Medellin and Ruta N, are key factors for companies from all sectors to continue arriving year after year to set up their operations in our city and its metropolitan area.

Iván Castaño, director of Ruta N, assured that “we continue working to make Medellín the city where it is easiest to innovate, undertake and grow in the country. That is why the landing of companies like itel strengthen the ecosystem of Science, Technology and Innovation, contributing to economic growth and employability that generates quality of life. We are already supporting itel with talent connection strategies, coworking space in Ruta N, and access to training licenses in partnership with Udemy”.

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